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Crisis and Emergency Resources

Disaster Relief

The Disaster Distress hotline is available 24/7 every day of the year in the event of a disaster. It is dedicated to providing immediate crisis counseling to people experiencing emotional distress related to any natural or human-caused disaster. The hotline is free, confidential, and multilingual.

Phone: 1-800-985-5990 (Call or text); Website:

Disaster Assistance is available through the federal government (FEMA) after a declared disaster has hit.

Phone: 1-800-621-3362 ; Website: (For additional information)
Website: (To apply for disaster assistance)
Dial your local 2-1-1 (United Way) to be connected to local resources.

The Alabama Department of Rehabilitation Services has emergency disaster relief for those with functional needs and disabilities

Phone: 334-293-7500 or 800-441-7607

The U.S. Department of Labor disaster portal provides disaster survivors with web links to state agencies providing unemployment benefits, employment opportunity information, social and family services, and disability resources.

Phone: 866-234-5382; Website:

The West Alabama Food Bank makes referrals to organizations providing food assistance following a disaster.

Phone: 205-333-5353; Website:

Crisis Intervention

The Alabama Poison Information Center at Children’s of Alabama offers offering free and confidential poison information and treatment recommendations to the public and health care providers. Their hotline is available 24/7 for poison advice for all ages.

Call: 1-800-222-1222

 Crisis Counseling is offered through the Alabama Department of Mental Health that is available to anyone in crisis free of charge.

Emergency: 911
Phone: 800-367-0955 (toll-free)
Phone: 334-242-3454

Community Mental Health Centers – Mobile Crisis Units

The following community mental health centers have mobile crisis units built into their services which include a co-response with law enforcement and emergency medical personnel, crisis peer support, crisis case management, regional call centers, and respite options. Contact the one nearest you for additional information.

Indian Rivers Mental Health Center (Bibb County)
2439 Main St., Brent, AL 35034
Phone: 205-926-4681

Northwest Alabama Mental Health Center (Fayette County)
123 2nd Ave NW, Fayette, AL 35555
Phone: 205-932-3216

West Alabama Mental Health Center (Greene County)
301 Prairie Avenue, Eutaw, AL 35462
Phone: 800-239-2901 or 205-372-3106

Northwest Alabama Mental Health Center (Lamar County)
1215 South Walnut Ave., Demopolis, AL 36732
Phone: 205-302-9000

Indian Rivers Mental Health Center (Pickens County)
140 Courthouse Square East, Carrollton, AL 35447
Phone: 205-367-8032

Indian Rivers Mental Health Center (Tuscaloosa County)
2209 9th St, Tuscaloosa, AL 35401
Phone: 205-391-3131

Crisis Hotlines and Helplines

The Alabama Suicide & Crisis Hotline is available 24 hours a day and is a toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.
Emergency: 911
Phone: 800-784-2433 or 800-273-8255

Below are a list of helplines for various mental health and substance use concerns. They are confidential, free, and available to all callers. If you or your loved one is experiencing a critical emergency, CALL 911.

Alcohol Hotline(800) 331-2900
Al-Anon for Families of Alcoholics(800) 344-2666
Alcohol and Drug Helpline(800) 821-4357
Alcohol Treatment Referral Hotline(800) 252-6465
American Association of Poison Control Center(800) 222-1222
National Help Line for Substance Abuse(800) 262-2463
Children & Adults with ADHD(800) 233-4050
Depression and Bipolar Support Alliance(800) 826-3632
National Alliance on Mental Illness1-800-950-NAMI
SAMHSA’s National Helpline1-800-662-HELP
Schizophrenia and Related Disorders Alliance of America1-800-493-2094
The National Crisis Hotline (Suicide Prevention)1-800-273-TALK

Domestic Violence Assistance

The Alabama Coalition Against Domestic Violence (ACADV) serves domestic violence survivors statewide through shelters and a 24-hour crisis line. Help is available 24 hours a day, 7 days a week. They provide consultation and advocacy services, safety planning, legal services, shelters, and financial support.

Hotline: 1-800-650-6522
Phone: (800) 799-7233 or (334) 387-6362

The National Domestic Violence Hotline can be reached at any time. The website also lists resources in your area including advocates and connections with local organizations that help victims of domestic violence.

Phone: (800) 799-7233
Text: “Start” to 88788
Chat online at

Turning Point is located in Tuscaloosa, AL and provides direct services to survivors of domestic violence and sexual assault as well as affected family members in 9 counties across West Alabama. Their services include emergency shelter, a 24-hour crisis line, individual and group counseling, financial literacy training, children’s services, legal advocacy, prevention and community outreach, follow-up services, and referrals.

Hotline: (205) 758-0808