Low-Income Home Energy Assistance Program (LIHEAP) is for low-income households that have a child, senior, or disabled member in the home who qualify for assistance with heating and cooling costs. Regular assistance, as-needed assistance, and assistance in response to crises are offered.

Phone: 334-242-4909

Website: https://www.benefits.gov/benefit/1551


The Alabama Weatherization Assistance Program is a part of LIHEAP that provides services to reduce qualifying families’ energy costs by providing one-time weatherization services to the home at no cost. These services can include HVAC system repairs, installing insulation, sealing ducts, replacing lightbulbs, etc. Health and safety checks are also performed on the home at no cost.

Contact Person: Ms. Wendy Littles, LIHEAP Program Manager

Phone: 334-353-3375 or 1-800-392-8098

Fax: 334-242-0552

Email: wendy.littles@adeca.alabama.gov

Website: www.adeca.alabama.gov


The Community Action Agency of West Alabama provides utility assistance and weatherization services for low-income families. More information and applications are available online.

Phone: 256-766-4330

Website: www.caanw.org


The Alabama Power Company offers a discounted rate for customers who receive Supplemental Security Income (SSI) or who are verified as Aid for Families with Dependent Children (AFDC).

Phone: 1-800-245-2244 or 205-257-0231


Customer Charge Waiver is offered for people who receive Temporary Assistance for Needy Families (TANF) or Supplemental Security Income (SSI). Families in Alabama who are on either of these government programs will not be billed a monthly customer charge on their gas bills if eligibility requirements are met.

Phone: 1-800-292-4008